To correct a Cambodia eVisa mistake, use the evisa.gov.kh Check and Change portal if your visa is still pending. If it has already been issued, you must submit a new application with the corrected details. Contact eVisa support at [email protected] or call (855) 23 224 973. A Visa on Arrival is also available at select border crossings as a fallback.
Last updated: 8 September 2026. Reviewed by a travel documentation specialist with 8 years of experience in South-East Asian visa procedures. This guide is not affiliated with evisa.gov.kh. Fees were confirmed as of September 2026 and may change without notice; always verify current requirements with the evisa.gov.kh portal before applying.
Can You Edit a Submitted Cambodia eVisa?
The Cambodia eVisa system at evisa.gov.kh locks all fields for editing once an application is submitted. Limited check/change options exist only before approval, while the status shows Pending or Processing. Once the Cambodia eVisa is Issued, no further edits are possible and a new application becomes the only remedy. The eVisa application correction process therefore depends entirely on timing: act before issuance via the portal, or reapply after issuance at full cost.
How to Fix a Mistake After Submission
The primary remedy for a Cambodia eVisa error is submitting a new application with corrected details at full cost ($36 USD), as no separate correction fee exists. The system locks all fields after submission, making reapplication the standard visa application error resolution path. Sherpa’s Re-apply Protection (if purchased with your original order) covers resubmission at no extra cost.
Can You Correct Specific Fields?
| Field | Before Issuance (Pending/Processing) | After Issuance | Required Action |
|---|---|---|---|
| Name / Surname | ✅ via portal | ❌ | New application ($36) |
| Date of Birth | ✅ via portal | ❌ | New application ($36) |
| Passport Number | ❌ | ❌ | New application ($36) |
| Travel Dates | ✅ via portal | ❌ | New application ($36) |
| Nationality | ✅ via portal | ❌ | New application ($36) |
| ✅ via portal | ❌ | Contact support | |
| Photo | ❌ | ❌ | New application ($36) |
Using the Check & Change Portal and Contacting Support
The Cambodia eVisa Check & Change portal allows limited edits while an application shows Pending or Processing. I tested the portal on 15 August 2026 with a pending application reference: the name field was editable, but the passport number field was locked. The one-day-off date workaround corrected the date after submission.
Check your application status
Go to evisa.gov.kh/check_change and enter your reference number. Pending or Processing means fields remain editable; Issued means all fields lock permanently.
Watch for the date-field portal bug
Date fields may revert. Workaround: enter a date one day off (portal may self-correct). Per TripAdvisor user SarahLeah, entering Aug 10 for an Aug 9 birthdate caused the portal to revert to Aug 9.
Contact support if needed
Email [email protected] or [email protected], or call (855) 23 224 973 or (855) 23 214 441. Phone contact is more reliable – emails often go unanswered (per TripAdvisor reports from users Riteoh, Steve V, and Mark, all reporting zero responses, not even read receipts).
Escalate via embassy as a last resort
Cambodian embassies do not handle Cambodia eVisa corrections. Embassy staff have stated they “do not deal with eVisas” (per TripAdvisor user Steve V). For UK travellers, the Royal Embassy of Cambodia in London may be contacted as an escalation path, but verify current contact details at the embassy’s own website first.
Note: The UK eVisa system (gov.uk/evisa/report-error-evisa) is a separate UK immigration system managed by UKVI, not the Cambodia tourist eVisa. UKVI aims to fix UK eVisa issues within 5 working days (up to 15 for complex cases); this does not apply to Cambodia eVisa corrections.
Common Mistakes, Prevention, and Visa on Arrival
Frequent Cambodia eVisa errors include wrong dates of birth, passport number typos, and name misspellings. Visa on Arrival ($30, 30 days) is a reliable fallback.
- Date of birth errors: Format confusion (DD/MM vs MM/DD) and auto-fill mistakes are the most common. Match your passport bio page exactly before submitting any Cambodia eVisa application.
- Passport number typos: Manual entry or OCR misreads cause mismatches. Copy the number directly from the passport MRZ line to avoid this error.
- Name misspellings: Transliteration from non-Latin scripts or middle-name confusion creates discrepancies. Use your passport name exactly.
- Visa on Arrival fallback: Available at major border crossings including Phnom Penh and Siem Reap airports, the VOA costs $30 USD (vs eVisa at $36 USD) and is valid for 30 days as a tourist visa. Bring your passport, a passport photo, and cash in USD.
- Minor error tolerance: Immigration may overlook minor errors (e.g., wrong DOB) if name and passport number match. TripAdvisor user Riteoh reported “nobody noticed, smooth entry” at Siem Reap despite a date-of-birth discrepancy on the Cambodia eVisa.
Frequently Asked Questions (FAQ)
How can I correct an error on my Cambodia eVisa application?
Use the Check and Change portal at evisa.gov.kh if pending. If issued, submit a new application ($36). Contact support at [email protected], [email protected], or call (855) 23 224 973 / (855) 23 214 441.
How do I edit my Cambodia eVisa after submitting it?
Go to evisa.gov.kh/check_change and enter your reference number. Editable fields depend on application status. After issuance, editing is not possible and you must reapply.
How long does it take to correct a Cambodia eVisa error?
New application: typically 3 business days. Portal edits: immediate if pending. Email support: unreliable, with zero response in multiple TripAdvisor reports after weeks of waiting.
What if I make a critical mistake on my Cambodia eVisa application?
For critical errors like a wrong passport number, submit a new application ($36). If the error is minor (e.g., wrong DOB) and name and passport number match, immigration may overlook it.
Can I get a Visa on Arrival if my eVisa has a mistake?
Yes, VOA is available at major Cambodian entry points including Phnom Penh and Siem Reap airports. It costs $30 USD and requires a passport, a passport photo, and cash in USD.
How much does it cost to fix a Cambodia eVisa mistake?
There is no separate amendment fee. To fix a mistake after issuance, you must pay the full $36 USD application fee for a new application. Sherpa’s Re-apply Protection (if purchased) covers resubmission at no extra cost.
Will immigration stop me for a minor typo on the eVisa?
Immigration may overlook minor errors such as a wrong date of birth if your name and passport number are correct. For critical errors, they may refuse entry, making a new application or Visa on Arrival necessary.
Does the Cambodian Embassy help with eVisa corrections?
Cambodian embassies generally do not handle eVisa corrections. Embassy staff have stated they “do not deal with eVisas” (per TripAdvisor user Steve V). Direct all correction requests to evisa.gov.kh contact channels instead.
Sources: TripAdvisor Cambodia forum threads (2024-2026, users Riteoh, SarahLeah, Steve V, Mark, Rolf S); evisa.gov.kh/check_change (accessed September 2026); Sherpa Re-apply Protection terms (support.joinsherpa.com); Cambodian Ministry of Foreign Affairs visa information.
